Appraisal training for managers
‘If you can’t measure it, you can’t manage it’ is an old dictum and it succinctly sums up the case for performance management.
Annual appraisals are one technique available to your managers to enable them to successfully manage and motivate their teams, and it is vital that managers are trained to deliver appraisals consistently across the organisation, or their time may be wasted and the opportunity lost.
The purpose of appraisal is to achieve better work performance from employees and ensure individual’s job objectives are linked to organisational goals, so it is of huge importance this process is handled with care and attention. The process provides the perfect opportunity to review the performance and outcomes and set new, fresh goals for the year ahead.
Outline and content
Managers carrying out ‘bad’ appraisals are more detrimental to the organisation than no appraisals being carried out at all; this course will give your managers a tool to help them successfully manage their teams.
Training your managers to engage fully with the process and to be consistent throughout will ensure that you do not waste any time, gain the most from your employees and help to increase their motivation and productivity.
Effective training gives managers the confidence to involve their staff in the process, set meaningful objectives and deal with any ‘awkward’ situations that may arise.
This course can be tailored to your requirements reflecting your own appraisal system and job roles and can also be pitched at the relevant level for your organisation, from introductory to intermediate to advanced. We can also run a session for your employees to ensure they are getting the most out of the appraisal process.
Learning outcomes
- How to prepare for and structure the appraisal discussion
- How to set individual objectives whilst aligning to organisation and team objectives
- How to listen effectively
- Using the right questions
- Managing perception versus reality
- Practical experience of conducting an appraisal
- Dealing with difficult situations
- How to build rapport
- Giving constructive feedback
Prerequisites
None
Course length
1 day
Recommended numbers
Up to 12 people
Assessment
None
Certification
Certificate of attendance