Leading the team
The course makes an informative session that all team leaders and managing staff will be able to benefit from. It is aimed at all staff to develop their knowledge and skills to be a more effective leader, exploring roles, culture, objectives and leadership styles.
It is a 6-hour instructor led classroom course delivered in your workplace to meet your requirements.
Outline and content
- Organisational context
- Objective setting
- Goals and objectives
- Team Leader's role
- Teams & team stages
- Team Leadership
- Team leaders and culture
- Leadership styles
- Effective communication
- Barriers to communication
- Managing performance
- Performance management cycle
- Agreeing objectives
- Motivation
- Effective feedback
- Dealing with underperformance
Learning outcomes
By the end of this session delegates will have greater understanding of objective setting, awareness of their leadership styles and strategies to become a more effective leader.
Prerequisites
None.
Course length
1 day.
Recommended numbers
Up to 12 people.
Assessment
No formal assessment.
Certification
International Workplace certificate of attendance.